What you can expect
Helping you heal from the past so you can move on with your future
Hey, well done, you’ve made it this far.
I’m going to tell you about me, and what it will be like if you make an appointment with me, so maybe it might be a little bit less daunting to take the next step and fill out the enquiry form.
By the way, I tried to find a new psychologist for myself not that long ago – it was so hard – and I actually know what I’m looking for! So I empathise with you; it’s a vulnerable process. At least I could narrow down the type of therapy I wanted. I know the ins and outs of the different approaches, which ones work well for certain things, and which ones aren’t the right fit.
When I finally found someone, after a lot of procrastination, I was thinking:
- Do I have the right issues for her?
- Will she believe me?
- Will she be caring and kind?
- Will she understand?
- Will she actually be able to help me?
- …and a million other questions.
Hopefully I can rule out some of that process for you here by telling you about the kind of person I am, and the sort of experience you’ll have in therapy.
Many of the people who contact me have already done a lot of work on themselves. They’ve often had therapy before, read about trauma or attachment, reflected deeply on their experiences, and know that their past is still influencing parts of their life today. They’re not looking for someone to simply listen or offer another coping strategy. They’re looking for someone who really understands what they’re carrying, believes their experience, and can help them work through it in a way that creates meaningful, long-term change.
Your experience with me
Gentle is by far the most common personality characteristic people describe me as. Calm is a close second, but that hasn’t always been true! I was more like a duck swimming serenely on the surface of the water with its feet paddling madly beneath the water. Nowadays, I’m much more like a duck, above and below the water – if you catch my meaning – but that’s after quite a bit of therapy (catch the subtle product placement there!).
Sessions are usually pretty laid back. They often involve laughing, lounging, or just making yourself comfortable. Feet on chairs or jammies in video sessions are completely okay.
I want you to feel like you can simply be yourself. You don’t need to have everything worked out before you arrive. You don’t need to explain why something mattered or convince me that your experiences were significant enough. My job is to understand your world as you experienced it.
Here are the things I think are really important in therapy
My aim is to ‘get you’ as deeply as possible. I certainly don’t always get there, but I’m always trying. Many of the people I work with are insightful and already understand a lot about themselves. They know where their patterns come from. What they’re looking for is someone who can understand those patterns at a deeper level and help them move beyond insight into lasting change.
If you say it, I believe it. No ifs, no buts. If it came out of your mouth, then I believe it. I don’t care what ‘his’, ‘her’ or ‘their’ perspective might be, or what your ‘mum’ or ‘dad’ might say if they were here. We’re not in court. We are not testing evidence. It’s your perspective and your reality that is paramount and my only concern.
Judgement, as in my possible judgement of you, doesn’t have any room in sessions. I’m in an open state when I’m doing therapy; judgement has no place to enter.
I care about my clients and I invest in your healing. You are not numbers to me.
If you feel it, then it’s right. Your feelings are never wrong. They can be out of proportion or under proportion, but they aren’t wrong. They have important information, so I’ll always suggest paying attention and seeing what they have to tell you.
I see your struggles through a trauma lens. Rather than seeing your reactions, relationship patterns or ways of coping as the problem, I’m interested in understanding what happened to you and how your mind and body adapted to survive it. Understanding those adaptations helps us make sense of why certain patterns continue to show up today.
Your psychotherapy experience with me
At the start, sessions will probably be what you expect from a counselling session. We’ll do a lot of talking about what brought you here.
If you have trauma or a lot has happened in your life, you’ll probably hear me say something like, “You don’t have to tell me everything all at once. It’ll all come out in bits and pieces when it needs to.”
You might also hear me say, “Let’s start with what is going on in your life right now. What feels hard at the moment?” Of course, if you already know exactly where you want to begin, then it’s over to you. It’s your session after all.
People come to me knowing there is a connection between their past and the difficulties they’re experiencing today. My role isn’t simply to understand what happened. It’s to help you work through the emotional experiences that continue to influence your relationships, your sense of yourself, and the way you respond to life now.
Emotion Focused Therapy
I use Emotion Focused Therapy (EFT), which essentially means that I prioritise your emotional experience and your emotional processing as the most important part of psychological healing and wellbeing.
Many people have spent years understanding their patterns intellectually, but insight alone hasn’t created the change they’re looking for. EFT helps us go beyond understanding and work directly with the emotional experiences that sit underneath those patterns.
Below are some of the experiences you may have in therapy. However, you’re always the boss! So if something is not your cup of tea, your therapy won’t involve that.
- Helping you reconnect with your emotions, or reconnect more with your emotions.
- Becoming more accepting of your emotions and understanding what they’re telling you.
- Helping you get in touch with what is painful, how it affects you, and connecting with other emotions that can help heal that pain.
EFT is experiential, which means instead of just talking about things that have happened, I’ll help you actively connect with and process your emotions in the session. The approach often uncovers underlying experiences that aren’t easily accessible through talking alone.
If any of that connects with you or piques your interest, go ahead and fill out the enquiry form. There’s no obligation. Just tell me a little about yourself and what’s been going on. I’ll send you some further information about my services, including costs, and you’re very welcome to ask any questions you might have.

Suzanne Nicole Psychology welcomes the LGBTQIA+ community
Psychotherapy Enquiry Form
Before you get in touch
I offer depth-oriented psychotherapy for adults seeking long-term emotional change. This work is reflective and relational—not strategies-based or short-term symptom management.
I typically work with clients on a fortnightly basis, and meaningful work often extends beyond the Medicare-subsidised 10 sessions.
If you’re seeking a consistent, emotionally safe space to explore how early experiences shape your present, I welcome your enquiry.
Further information about what you can expect from therapy with me.
To ensure I can support you, please take a moment to fill out the form below. I will get back to you as soon as possible.
Contact Details
Email
[email protected]
Address
294B Blackburn Road
Doncaster East, 3109
Phone
0456 058 595
Book an appointment
(Existing clients only)